Live chat option for your website

Live chat is a best platform to increase your business sales (more conversion rate) also you can resolve your visitor’s queries quick and faster way without delay.

By implementing chat feature into website we can convert website visitors to as customers in real time by clearing visitor’s queries in quick and fastest way.

Lakh of websites around the globe using chat plugin to their websites for providing good services to their customers (ex : For quick reply to their customers questions , live online support and difficulties in identifying services or products to visitors ) .

Benefits of including live chat option in website

Real time interaction with visitors (customers)
Less cost for support / sales
Convenient for website visitors
Less expensive
More conversion rate
Live chat is good option compare to call centre
Available in chat builds trust
Expand your service availability with chat feature
Resolve problems faster
Track Report and Analysis of chat and message
If you’re in offline mode collect queries in message box.
Easy setup and simple to use
Real time monitoring of visitors
Use for sales and support chat.
Target chat option wherever you want in website
Target customers 24*7 and around globe.
Multi user access and multiple agents can chat at a time.
One plugin for multiple website
If your offline for chat collect visitors name, email etc. through form.

Disadvantages of live chat

All visitors don’t know how to use live chat
Chat agents must respond quick and faster to visitors queries
Depends on business also
If your online you should respond quickly
Chat agent should trusted one (information should not disclose with unknown persons)
Little chance of slow down your website(because of script plugins)
Chat agent should completely aware about your business

How to choose best live chat plugin

It supports for mobile and desktop both.
Customize options of (background, colour etc.) according your website
Multi agents option
File transfer feature (if you’re looking paid chat plugin)
Video and voice call feature (if you’re looking paid chat plugin)
Live Screen view of visitors ((if you’re looking paid chat plugin)
Support for multiple website

By placing small html and js code to your website, start chat feature in your website without any cost.

If you’re searching for live chat option to your website, here I have listed top six live chat plugins for your website

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Live chat option for your website